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Terms & Conditions


Welcome to the Shifu Yan Lei website. Please read these terms and conditions carefully. By your use of this website, you agree to be bound by and comply with the terms and conditions below. These terms and conditions are subject to change without notice, from time to time. We will notify you of amendments to these terms and conditions by posting them to this website. If you do not agree with these terms and conditions, please do not access this website

Website Usage

This website is for your personal, non-commercial use only. You agree that you will not use this website for any commercial or political purpose. You will not exploit this website for any commercial purpose. You also agree that in using this website, you will not impersonate any person or entity.

Disclaimer of warranty

While Yan Lei Media Ltd. has taken every care to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Yan Lei Media Ltd. will not be responsible for any errors or omissions or for the results arising from the use of such information.

Yan Lei Media Ltd. will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Limitation of Liability

You agree that, except as otherwise provided under applicable laws, neither Yan Lei Media Ltd. nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of, or inability to use, this website or any other website linked to this website. 

Trademarks and Copyrights

You agree that all content appearing on the website including, but not limited to, trademarks, graphics, images, text, audio clips, button icons, digital downloads, data compilations are the sole property of Shifu Yan Lei, and are protected by United Kingdom and international copyright laws. Users are granted permission to browse and use the Yan Lei Media Ltd. website for retail use only as a consumer. Any other use, including and not limited to the reproduction, duplication, modification, distribution, sale, transmission, republication, removal, deletion, addition, framing, display, or performance of the content on this website or the exploitation in any other manner of any of the content of this website, in part or in whole, is strictly prohibited. 

Prices & Payments

All prices indicated for products available via the Site are exclusive of delivery charges. The total cost of your order is the price of the products ordered and delivery charges as set out in the Delivery section of the Site.

The types of payments that we accept are debit cards and credit cards. Bank transfers can be made by contacting us first. 

Payments are processed  securely by Stripe of Paypal. We do not keep any credit card details on file. We use a trusted 3rd party and are not able to access your card details.

Product descriptions

Yan Lei Media Ltd. attempts to be as accurate as possible. However, Yan Lei Media Ltd. does not warrant that product descriptions or other content of this website is accurate, complete, reliable, current or error free. If a product offered by Yan Lei Media Ltd. is not as described, please return it in unused condition.

Limited availability and price

In the event a product or service is listed at an incorrect price due to a typographical error or an error in pricing information received from our suppliers,Yan Lei Media Ltd. shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Yan Lei Media Ltd. shall have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Shifu Yan Lei shall immediately issue a credit to your credit card account in the amount of the charge.

Revisions

Yan Lei Media Ltd. may, in its sole discretion, and with or without notice to you, make changes to, or discontinue, any aspect of this website including, without limitation, any content, products, services or prices offered through this website. Yan Lei Media Ltd. also reserves the right to revise the terms and conditions of this website at any time. All revisions are posted on these terms and conditions and will be effective immediately upon its posting. By surfing, using, browsing or purchasing on this website, you are deemed notified and bound by any changes to these terms and conditions. We encourage users to review these terms and conditions each time you visit this website to remain informed of any changes to them.

Consent

By accessing, browsing and/or using this website, you acknowledge that you have read, understood and agree to be bound by these terms and conditions, and you agree to comply with all applicable laws and regulations. If you do not agree to these terms, then please do not use this website.

Contract and Cancellation

You have the right to cancel an order before it is dispatched. This will not result in any charges being made. Any charges already made will be refunded in full. Cancellation after an order has been dispatched is subject to different terms. See under Refunds and Returns for full details on this

No contract will exist between Yan Lei Media Ltd. and the customer until goods are dispatched. Acceptance will be deemed complete and effectively communicated at this time. A legally binding contract is created when the goods are dispatched. Ownership will pass when the goods are dispatched

Privacy Policy

We are committed to protecting your privacy and treat your personal information as confidential. When you shop on the Site we do not disclose buyers' information to third parties and will use your personal information for the following purposes:

  1. To process your orders
  2. To serve website content to you
  3. To inform you of any new products.

You agree that you do not object to us contacting you for any of the above purposes and you do not consider it to breach any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations. If you do wish to unsubscribe from our mailing list simply click on the unsubscribe link at the bottom of every marketing email and you will be opted out of all email communications. 

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Returns & Exchanges

We want you to be 100% satisfied with your purchase, and stand by the quality of our products. Should you for any reason be unhappy with your purchase we will promptly issue a refund via your payment method or exchange an unsatisfactory product for another one. But we ask that you follow these few reasonable guidelines:

Products must have been purchased directly from Yan Lei Media Ltd.We cannot accept returns of products purchased from other retail outlets. Please return those to the store where purchased.

Products must be returned in a re-saleable condition within 30 days of order date. DVDs must be unopened and in their cellophane wrapper.

It is your responsibility to return the item/s to us. We also recommend sending items on a trackable service and obtaining a Certificate of Posting when you return the item.

Original shipping and handling charges are non-refundable.

To arrange a return, simply email info@shifuyanlei.co.uk with your order number and full return instructions will be sent to you.